Computer Hardware Technician

Whi is a Computer Hardware Technician?

A Hardware Technician is liable for the installation, maintenance, and repair of computer systems. These experts give all fundamental IT support to huge and little companies. They ought to have significant knowledge concerning the integration of hardware boards, random access memory, motherboard, processor and other basic components.

Computer Hardware Technician

More often than not, Computer Hardware Technicians work with different equipment, for example, desktop, laptops, servers, and computer clusters. The desk specialist may sometimes wind up dealing with issues related to a wide range of peripherals that include both input and output devices. There are additionally chances that the experts who are involved with the system administrators will look into networking equipment, for example, routers, switches, fiber optics, and remote networks.

The computer repair specialist offers yearly maintenance service, and upgrade the systems depending upon the requests of customers. They inspect the systems to validate the right operations and resolve issues. This job is tied in with balancing the technical and customer support projects by settling any errors that happen.

Position Purpose:

The essential focal point of this position is to give services to support the physical IT Infrastructure. The Hardware Technician will be liable for assembling and implementing hardware solutions, troubleshooting and giving technical help to clients.

Key Job Duties & Responsibilities:

Computer Hardware Technician has to perform the following activities while working under a project/organization:

• Perform fundamental level of issue determination for all tickets, messages, chats and telephone calls
• Perform hardware troubleshooting
• Triage and escalation to the suitable level
• Ticket management to guarantee SLA's are met
• Perform General Hardware/Cage obligations:
• Server assembly and disassembly
• Server maintenance and repair
• Single client/crisis access
• Racking and un-racking of servers and devices
• Hard drive and memory installations
• Server console/reboot
• RAID Setup & Configuration
• Cabling and cable management (power/network)
• PDU Install/Replace
• Hardware/Cabinet auditing
• Perform fundamental software setup
• Control Panel installation (Plesk/cPanel/Webmin)
• Server OS installation (Windows/Linux/BSD)
• Kickstart/reinstall OS
• Partition setups
• Basic network IP setups
• Perform fundamental Switch/Firewall arrangement
• Sonicwall TZ Appliances
• Brocade FCX Switches
• Coordinate all repairs with client and NOC staff
• Monitor and update internal message boards, email, and assignment lists.
• Keep informed regarding organization and departmental strategies.
• Management and tracking of assets including shipping.
• Labeling all devices and cables as per organization standard.
• Work closely with third-party providers.
• Other obligations as assigned.

Organizations shouldn't fear to build their own workstation. The way toward building it often implies the client has the skill to fix it and there's no quicker and more diligent professional than oneself.